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Frequently Asked Questions (FAQ)

 

Is there a maximum number of games that I can create in Gamebuilder?

Yes. The maximum number of games that you can create in this Gamebuilder site is 25.

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I want to create more games, but I have used up my limit. What should I do?

Well, you can delete some of the games that you have created previously, so you have more space to create more games.

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I've uploaded pictures for my games and they were uploaded successfully but they aren't shown in the game. What happened?

Make sure you've uploaded a JPEG file. Then if they still do not show, most probably the problem is with the naming of the file. Please refrain from using character such as ' , & or having a space in your file name.

For example: instead of naming your file Don't.jpeg, you should name it Dont.jpeg or DoNot.jpeg

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I want to use some of the games for my maths lessons, however I notice that maths symbols are not displayed correctly. What is the solution for this?

The games in gamebuilder are flash based. Unfortunately flash is unable to display maths symbols correctly. A solution that you can use is, creating a jpeg image for questions that contain the maths symbols and upload the picture in the game. So students get the questions by looking at the picture.

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I created a game in gamebuilder then I downloaded it. Then I deleted the game from "My Games" but now I realize I made a mistake on one of the question. What should I do? Do I have to create the game all over again?

When you download your game, you get a zip file, GAME.zip. Inside this zip file, there are 3 files. Your questions for the game are stored inside gamebuilder.xml. You can modify your question by modifying this file. The data inside the xml follows a pattern, just make sure that your changes do not change the patterns of the data.

If you are unsuccessful in changing the xml file, I'm afraid that you do have to redo the game again.

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I cannot login to Gamebuilder site, who should I contact about this?

You can email: edulearnsupport@asknlearn.com or gamebuilder@asknlearn.com.

Alternatively you can call our hotline numbers 6777 9661 during the following hours:
Monday - Friday: 9.00am - 6.00pm

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I have an Edulearn account and I can create a game through the course packaging. Is there a difference between creating the game through course packaging and through gamebuilder?

No. All the games work exactly the same.

Creating the games through gamebuilder allow you to download the individual game and using this downloaded game, you can play your game offline or link it your website / blog / school's website, etc.

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I have questions not covered in this FAQ, who can I contact?

For any questions, feedback, or comment that you may have about the games and the Gamebuilder site, you can email us at: gamebuilder@asknlearn.com.

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